Privacy Policy
Last Updated: June, 2026
Welcome to Charu Jewels. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, or use our products and services.
Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Company Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- GST Number
- Business Registration Information
- Information from contact forms, emails, WhatsApp, or inquiries
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Referring Website
- Pages Visited
- Date and Time of Visit
- Cookies and Analytics Data
How We Use Your Information
We may use collected information to:
- Respond to inquiries and requests
- Process orders and quotations
- Provide customer support
- Improve our website and services
- Verify customer identity
- Send important business communications
- Comply with legal obligations
- Detect and prevent fraud or unauthorized activities
- Conduct business analytics and reporting
Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
Information Sharing
We do not sell, rent, or trade personal information. We may share information with:
- Payment processing providers
- Shipping and logistics partners
- Technology service providers
- Professional advisors
- Government authorities when required by law
All service providers are expected to maintain appropriate confidentiality and security standards.
Data Security
We implement commercially reasonable safeguards to protect personal information, including:
- Secure hosting infrastructure
- SSL encryption
- Access controls
- Security monitoring procedures
Data Retention
We retain information only for as long as necessary to:
- Provide services
- Meet legal and regulatory requirements
- Resolve disputes
- Maintain business records
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
Children's Privacy
Our website and services are intended for business users and adults. We do not knowingly collect personal information from individuals under 18 years of age.
Your Rights
Subject to applicable law, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information where legally permitted
- Withdrawal from marketing communications
Requests may be submitted using the contact details below.
Changes to This Policy
We may update this Privacy Policy periodically. Changes become effective immediately upon posting on this website.
Contact Information
CHARU JEWELS, U15C, GHB Gem & Jewellery Park, Ichchhapor, Surat, Gujarat 394510, India